FAQs
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Flexline™ Loan Servicing (Payments)
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How can I add a payment method?

How can I add a payment method?

You can pay loans with your bank account (ACH), debit card or mail us a check.

To add a new payment method:

  • Sign in to your account.
  • If you have an active loan, click or tap on Loan options-->Manage payment methods. You can also navigate to Account settings and scroll down to the Manage payment methods section.
  • Click or tap on Add payment method.
  • For Bank Account (ACH) you can either manually enter your bank account information or you can click/tap on Autofill using bank login. If you manually entered the information we might ask you to verify your account: We will make two small deposits in amounts of less than $1 each to the bank account. It might take 1-2 business days to appear in your bank account. When you see the amounts in your bank account, please come back and enter the two amounts to verify your account details.
  • After you successfully added the payment method you can make a one-time payment or turn on Autopay.